At Terrasmart, operational excellence is a core principle. As a leader in solar energy solutions, they recognized the importance of having standardized procedures and effective audit practices to ensure consistent, high-quality operations across their teams. That’s where LeanGo’s Quality App came into play. 

Challenges: Streamlining SOP Management and Audits

Before implementing LeanGo’s solution, Terrasmart faced challenges with maintaining an organized, easily accessible repository for their Standard Operating Procedures (SOPs). Managing SOP revisions and ensuring that audits were conducted regularly across multiple teams were becoming time-consuming and prone to errors. Without an efficient system, it was difficult to maintain consistency and accountability, especially as the company prepared for ISO certification. 

LeanGo’s Solution

LeanGo’s Quality App offered a comprehensive and efficient solution. Here’s how it worked for Terrasmart: 

1. Centralized SOP Repository: 
   All of Terrasmart’s SOPs were moved to a centralized location that was easily accessible by all team members. This repository was integrated with Microsoft Teams and SharePoint for seamless access and revision control. Every time an SOP was updated, the revision history was automatically tracked, ensuring that teams were always working with the latest version. 

2. SOP Audit Workflow: 
   The app’s automated SOP audit workflow allowed for randomized audits to be conducted on a monthly basis, ensuring that no SOP was audited more than once in a year. This process reduced redundancy and ensured all SOPs were reviewed fairly, without favoring any specific procedures. Audits were straightforward with a Pass/Fail system, ensuring clarity and actionability. 

The Results 

Since implementing LeanGo’s Quality App, Terrasmart has seen remarkable results: 

• 84 Audits completed in just 6 months: With automated workflows and easy access to SOPs, Terrasmart was able to complete a significant number of audits within half a year, demonstrating the effectiveness and efficiency of the system. 

• Improved SOP Document Control: The app’s centralized repository and revision control allowed for better management and tracking of SOPs, ensuring that documents were always up to date and aligned with industry standards. 

• Path to ISO Certification: By implementing a rigorous SOP management and auditing process, Terrasmart has made significant progress toward achieving ISO certification. The systematic approach to SOPs and audits has put them on the path to obtaining this internationally recognized certification, which is a mark of quality and consistency. 

Why LeanGo? 

LeanGo’s Quality App provided Terrasmart with a user-friendly, powerful tool that not only streamlined their SOP management but also gave them the tools they needed to maintain compliance and improve operational efficiency. The app was tailored to fit Terrasmart’s needs, ensuring that the system worked for their team and supported their ISO certification goals. 

Looking Ahead 

As Terrasmart continues on its journey toward ISO certification, LeanGo’s Quality App remains a cornerstone of their operational excellence strategy. With streamlined processes, consistent audits, and improved document control, Terrasmart is better equipped to maintain high standards and deliver quality results to their clients. 

Ready to improve your SOP management and get on the fast track to success? 

Learn more about how LeanGo’s Quality App can help your business!